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MANUFACTURER LIMITED WARRANTY

Solar Thermal Collector

HOW TO OBTAIN WARRANTY CLAIM SUPPORT

End User Obligations

In order to obtain performance of any obligation under this warranty, the End-User must:

(a) Firstly determine if the Product is within the applicable Warranty Periods. This can be determined by referring

to the installation record form, or alternatively the original purchase invoice. If neither documents are available, the

serial number and manufacturing date will need to be read off the Product serial tag. Some Products may be

installed in a location that is not accessible to the End-User and so the information may only be obtained by a

qualified service technician.

(b) Contact the company who installed the original Product, or, if unknown or unable to be contacted, contact

Apricus directly:

PO BOX 167 Branford, CT, 06405, USA.

Phone: 203 488 8215 Fax: 203 488 8572

The following information may be required to determine if the Product issue is eligible for coverage under the terms

of this Limited Warranty.

(i) Information related to the manner in which the Product(s) were installed

(ii) The history of operation

(iii) Any repairs that may have been made

(iv) Evidence that the Product(s) were installed by a qualified, licensed contractor.

(v) Evidence that the Product(s) were installed in accordance with the applicable Products Installation

Manuals and any special written design or installation guidelines by Apricus for this project.

(vi) Evidence that the Product(s) were installed in accordance with all applicable local building, plumbing

and electrical codes.

Customer Satisfaction

We believe you will be fully satisﬁed by the service you receive from the local Apricus representatives and from Apricus.

However, because our aim is your complete and lasting satisfaction, Apricus adds another feature to your warranty's

protection. In the unlikely event that you feel our response to a warranty service request is not satisfactory, Apricus offers you

an opportunity to air your complaint in an impartial Mediation process.

The opportunity to mediate any complaint made by an End-User is hereby extended to all End-Users. If you are a Consumer

End-User, the provisions of the federal Magnuson-Moss Warranty Act provide that you may not ﬁle suit against Apricus until

your claim has been submitted to Mediation for an informal dispute settlement and a decision has been reached.

Apricus Solar Collector Installation & Operation Manual - USA

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Cli-mate CLI-AP30 Spezifikationen Seite 82